Trim’s chatbot speaking with a Comcast customer service representative Screenshot ... According to Trim, 70 percent of users have seen success, saving an average of $10 on their bill.

Comcast unveiled key details about its highly anticipated wireless phone service during a call ... we’ll look at in terms of defining success will be customer loyalty,” Watson said.

It's heartening to hear Comcast is expanding its customer service staff, Christ said, but the measure of success will be how well those new personnel handle calls. Will they have the authority to ...

A few weeks ago a recording of a horrible Comcast customer service call went viral ... From the beginning, they emphasized technology as critical to the success of their organization; most notably ...

If you're a Comcast customer who is employed, you might want to think twice before waging a campaign of complaints about bad service with the cable company. Why? Because if your employer has a ...

Comcast reported a steep decline in broadband subscribers for the fourth quarter on Thursday on competition from telecom firms that have been bundling 5G mobile services with internet plans ...

Access to reliable, high-speed Internet is a necessity for success today and with this new infrastructure ... Because of this expansion, Bellybusters was recently able to sign on as a Comcast Business ...

Comcast’s cable service has gone down so often in the past year that it should be giving its customers a partial refund. Barbara Reichwein East Petersburg Success! An email has been sent to with ...

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...

may also offer more attractive pricing plans and some better customer service than Comcast. “The team has a sense of urgency … at getting customer pain points resolved,” said CEO Brian ...