Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Verizon pays the highest cash taxes among major U.S. telecom companies, CNBC reported, citing Wells Fargo analysts, who said ...

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...

Verizon is using Google's Gemini AI to power new, smarter customer support, including 24/7 live chat and a redesigned app that makes it easier for customers to get help with billing, upgrades, or ...

Verizon Communications (NYSE: VZ) stock gained on Monday after the company reported better-than-expected second-quarter ...

While we anticipate public sector pressures to persist in the second half of the year,"TAKEAWAYSConsolidated Revenue: $34.5 billion in consolidated revenue, up 5.2% year over year, driven by wireless ...

Verizon, America’s Most Reliable 5G Network, Launches Industry-Leading, AI Powered Customer Experience Innovations Provided by GlobeNewswire Jun 24, 2025, 10:30:00 AM ...

The "Problem Solver" AI agent integrates Verizon's personalization platform with Google Cloud's gen AI to deliver advanced troubleshooting support, assisting in the resolution of customer issues ...

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative AI ...

Now, more than 40,000 Verizon reps use AI-driven tools to support customers and make sure everyone is on the same page. ... Automating AI in Customer Experience to Power Self-Healing Devices.

Verizon Communications Inc. VZ recently announced the launch of Verizon Business Assistant to support small business owners. The generative AI-powered solution comes with enticing features that ...

Verizon is also offering direct relief to its customers in the hardest-hit areas. From July 7 to August 3, the company will ...