One week after British Airways' Executive Club backlash, Skift examines some of the key lessons and industry takeaways from ...

British Airways has announced sweeping changes to its loyalty program, including a new name and look. Known prior as the ...

The sale ends January 28. British Airways is making a European escape a breeze with a new sale that has roundtrip flights ...

Many customers said the new requirements make it more difficult to earn British Airways loyalty status, and they will spend ...

British Airways is rebranding its loyalty program and shifting to a revenue-based system for earning elite status. Here's ...

The new program, rebranded the British Airways Club, will prioritize spending over miles flown. Here’s how it will work.

For Gold Guest List, at least 52,000 points must be earned through British Airways-marketed flights, qualifying add-ons and ...

The UK’s national carrier has overhauled its Executive Club, rebranding it The British Airways Club and changing how members ...

British Airways is introducing new rules for its Tier Points system. We look at who the winners and losers are from the ...

BA has introduced its new loyalty program that will replace the British Airways Executive Club and offer customers new ways ...

When an organization introduces a significant or unwelcome change or is grappling with a public relations crisis, it’s fairly ...