In addition to monetary relief, the Settlement Order imposes injunctive terms that will shape Amazon’s operations for the next decade. Among them, Amazon must include a clearly labeled “decline” ...

Consumer advocates say thousands of customer complaints show the company's automatic subscription model needs to be reined in ...

Recent lawsuits and settlements with the Federal Trade Commission (FTC) have prompted new compliance requirements for brands that offer auto-renewing products and services. Even though the FTC's ...

As part of the settlement, Amazon will pay $1.5 billion in refunds to customers, who could receive $51 each from the payout.

Amazon is facing significant financial consequences following a $2.5 billion settlement in an antitrust case filed by the ...

Andy Lustigman and Morgan Spina discuss the ‘FTC v. Amazon trial’ and offer insight on the broader implications as it relates ...

The FTC had also adopted a “click-to-cancel” rule in October 2024, which would have made it harder for companies to mislead e-commerce customers into memberships with autorenewal fees. But only days ...

Amazon settled with the FTC in a lawsuit over how hard it is to cancel a Prime Subscription. Affected customers can claim ...

Amazon settled an FTC lawsuit alleging it used 'deceptive practices' to sell Prime subscriptions, then made it 'exceedingly ...

The Federal Trade Commission sued Amazon in 2023 for allegedly enrolling customers into Prime without their consent. The ...

The Federal Trade Commission accused Amazon of using "deceptive" tactics to sign customers up for Prime subscriptions that were difficult to cancel.

This week, the trial starts in a consequential FTC lawsuit against Amazon. The suit alleges that Amazon for years "tricked" people into buying Prime memberships that were purposefully hard to cancel.