Ever wonder whether those glowing five-star reviews you see for products sold online are real? It’s hard to know for sure. In fact, research by Fakespot, a website that analyzes online product reviews ...

The Federal Trade Commission announced a groundbreaking lawsuit Tuesday against a company it accuses of paying for fake Amazon reviews. But the agency may have a lot more work to do if it wants to end ...

The reviews tend to be a lot more honest than the actual product description. Sometimes, they can be pretty hilarious too. Amazon is known for having very thorough (and sometimes funny) reviews on the ...

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Performance reviews are the perfect opportunity for employers to communicate an employee's current standing in the company and how they can progress. It's also the best time to talk about future goals ...

My company has spent months talking to hundreds of small- and midsize business owners and putting together surveys and research on the importance of reviews. The conversations with these business ...

A top rating used to mean a product or service was exceptional — think “five-star hotel.” But now, from Amazon to Yelp to Uber, five-star reviews are practically the norm. How did we get here? This ...

While great customer reviews can boost sales, bad reviews can hurt them — those are obvious correlations. But did you know that there is a ratio between good and bad reviews even more important than ...

Few ’90s tech sites other than Ars Technica are still operating here in 2024, and today, there’s one fewer. AnandTech, a staple of CPU and GPU news and reviews since 1997, will stop publishing today, ...

Yelp has started publicly naming and shaming businesses that pay for reviews. The review site’s new index documents businesses offering everything from a crisp $100 bill for leaving the best review to ...

A wave of regulation and industry action has placed the flourishing fake review business on notice. But experts say the problem may be insurmountable. By Stuart A. Thompson Stuart Thompson covers the ...

4,780,112 reviews on ConsumerAffairs are verified. We require contact information to ensure our reviewers are real. We use intelligent software that helps us maintain the integrity of reviews. Our ...