Emplifi’s social care analysis found new patterns emerging for airline brands, with social AI agent implementations surging while activity on X sharply declines leaving room for improvement NEW YORK-- ...
New research commissioned by ancillary revenue provider, Collinson Latitude, in conjunction with Airline Information, shows that 90% of airlines are being forced to find new, more profitable ways for ...
A report from Brand Finance has revealed the world’s top 50 most valuable and strongest airline brands. The report has revealed that US carrier Delta (brand value up 22% to US$8.9 billion) is the ...
Lufthansa is officially focused on integration, not standardization. But the lines between its national brands are being unmistakably redrawn. The Lufthansa Group is overhauling its internal structure ...
The days of flying just to move from point A to point B are over. Delta has just officially declared that we’re entering the era of the “lifestyle airline.” Nowadays, selecting a flight no longer ...
New research shows only 35% of travel and airline brands use AI in guest experiences, while just 12.5% feel prepared to scale—despite 96% planning to increase or maintain AI investments Based on a ...
Addis Ababa, June 1, 2025 (ENA) -- Ethiopian Airlines, one of the fastest-growing airline brands in the world and Africa's largest airline will launch a new passenger flight service to Sharjah, United ...
Ethiopian Airlines Group, the largest airline group in Africa and one of the fastest growing airline brands globally inaugurated its airport project at Yabello, Southern part of Oromia Regional State, ...
The MarketWatch News Department was not involved in the creation of this content. Emplifi's social care analysis found new patterns emerging for airline brands, with social AI agent implementations ...
Airline brands have witnessed a significant shift on X, with only 22% of customer questions answered on platform—down 15% since last year. Customer engagement on X is also down: Emplifi’s data shows ...