When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...

Whether it’s a glowing review or a critical one, acknowledging feedback shows that you value your customers’ opinions. A simple “Thank you for your feedback” can go a long way in establishing rapport.

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer service, and these positions sometimes come with flexible schedules and competitive ...

Amazon is the largest e-commerce platform in the world, with over 300 million active customers around the world. Given the huge number of users, Amazon takes various measures to prevent abuse of its ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...