BMC Software Inc. this week unveiled additional features in its Magic Service Desk Suite that the company says will help make it easier for customers to install the product as well as to generate ...

The acquisition, which was expected to close by Feb. 1, should strengthen BMC's service management offerings beyond its traditional enterprise customer base. Magic Solutions, with its Magic Service ...

BMC Software wants to bring some social networking magic to the formal world of the IT help desk. “We want to eliminate employees from having to fill out forms,” said Jason Frye, BMC senior director ...

Management software vendor BMC Software Inc. is due to release a suite of products aimed at small and midsize businesses this week. The move follows a recent similar announcement by rival IBM. Known ...

BMC, a provider of IT management solutions, has added an IT service management package that is designed to upgrade IT service desk operations with mobility and collaboration features. BMC Remedy with ...

Management software vendor BMC Software is due to release a suite of products aimed at small to midsize businesses (SMBs) this week. The move follows a recent similar announcement by rival IBM. Known ...