Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...

On a regular basis, companies board on transformation initiatives that help them in improving the performance of operations, helping to meet industry obligations, address regulatory or key performance ...

Businesses must emphasize the importance of clear processes for requesting, reviewing, approving, and implementing changes, rigorous testing and validation, and continuous improvement to ensure ...

Information technology is essential because it involves storing, retrieving, transmitting and manipulating information or data. Today, most world operations have transferred into digital because of ...

Erie Insurance automates change management with ITSM tool. Implementing any type of formal process is never easy, but modifying an existing process that works is even harder. That’s what we found to ...

Here’s how we can teach the next generation of higher ed leaders to do it better.

Once upon a time there was this great, transformational idea, but this great idea never saw the light of day because seventy percent of all transformation projects fail. At least that is the ...

Cloud computing dates to the mid-1990s – so why is this relatively old concept still such a hot topic? Haven’t we figured it all out by now? And isn’t the benefit of today’s SaaS cloud environments ...

BankservAfrica introduced a structured change management framework to address potential risks such as misalignment between banks, adoption delays, and communication gaps in a large-scale project, ...

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...