A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

I used numerous AI-powered programs, including one built to resemble a seance, to see if they'd have any effect on my ...

For several years, Apple has released most of its major new software features for, say, the iPhone in one big software update ...

An analytics guy’s fascination with artificial intelligence. The growing popularity of a public art display featuring a ...

Even if you're skeptical about AI, there are a few tried-and-true use cases for AI that you might not have even considered.

Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

With just a smartphone and internet access, people can now tap into AI tools like Woebot, Wysa, Tess and Replika, which provide therapy-like conversations through chatbots. These platforms use natural ...

Having said that, we found the AI chatbot and extensive resource library helpful in ... ClickUp has a 2.6 rating on ...

Microsoft — like its Big Tech competitors — is introducing AI to its consumer products, from virtual chatbot assistants to ...

Astro Bot has been nothing short of a success for PlayStation since its initial launch in September. Just how successful?

Anthropic's Claude AI chatbot may not be flashy, but it is one of the most capable models on the market. Here's how to harness it for fun and profit.

Sony has revealed that 3D platformer Astro Bot has sold 1.5 million copies in the nine weeks since its launch, qualifying it as "a hit".