As a small business owner, you're probably going to spend the better part of every day communicating – communicating with your employees, customers, potential customers, vendors, as well as ...

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.” - Ancient Chinese proverb Over the past 20 years the democratisation of the workplace has seen businesses ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...