For years, the PDF has been the backbone of business communication. Policies, product guides, onboarding packs, compliance manuals almost every operational proc ...

This is a preview. Log in through your library . Abstract This article presents technical communication as both a discipline and a profession. The authors explore the nature of research, discuss ...

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.” - Ancient Chinese proverb Over the past 20 years the democratisation of the workplace has seen businesses ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...