From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

Choosing the right contact center software can make or break your customer service strategy. Whether you're looking for the best contact center software to improve efficiency or a cloud contact center ...

Construction apps for field data entry often find themselves competing with pens and clipboards. Looking to speed up another old-fashioned process, software maker Riskcast is expanding its time card ...

Folks reopening offices have a lot of new factors to consider in order to keep customers and employees safe, especially now that COVID-19 infections are again soaring in certain areas. If your office ...

When you need to fill a position within your company, you want to fill it as quickly as possible without cutting any corners throughout the hiring process. This is made easier by targeting the right ...