This strategic shift aims to transforming the business into a solutions provider, enhancing customer experiences, and ...

Customer experience (CX) is a critical function for any SaaS business. But all too often, CX teams are left to fend for ...

If you need a logo quickly and for free, the Squarespace Logo Maker is a good pick. It’s ideal for basic logos, but if you’re ...

The Hamilton County Board of Commissioners has unveiled a brand-new umbrella logo for the county's various services.

You’re walking in a store, hungry and looking for a snack. What’s the first thing you see? Probably the label on the food ...

When Customer Service Becomes an Endless 'Sales Pitch' - what has a car dealership got to do with a contact centre?

Squarespace's customer support offers comprehensive assistance through multiple channels, ensuring quick and helpful ...

The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat SAN FRANCISCO-- ...

AT&T has agreed to pay $13 million to resolve an investigation over a data breach of a cloud vendor in January 2023 that ...

The Madras High Court has restrained Telegram Messenger and Cloudflare, an Information Technology management services company ...

Customer Experience Management is a new proposition from SSCL, combining its industry leading expertise in multi-platform ...