Sometimes the best response to someone’s rudeness is irony. Imagine being a cashier, checking a customer’s ID, and the customer is pretty rude about it. Would you ignore the customer’s rude comment, ...

If you’ve ever worked in customer service before, you know that you’re gonna have to deal with the good, the bad, and the ugly. And this story definitely belongs in the latter two categories. Check ...

He felt like he should tip in accordance with her rude behavior, even though his wife disagreed. Complaining about the direction tipping culture has gone in is nothing new for most customers. One man ...