CINCINNATI — The Public Utilities Commission of Ohio has proposed a $1.45 million fine against Duke Energy Corp. for repeatedly violating state administrative code while making more than 100,000 ...

The Sewerage & Water Board’s customer billing system lags nine upgrades behind the latest software version, one of a host of technical hindrances an outside consultant has identified over the past few ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

Opinions expressed by Entrepreneur contributors are their own. Businesses need to carefully manage customer billing. Whether you shipped a batch of products or provided monthly services, you need to ...

Connexus® Energy, Minnesota's largest member-owned electric cooperative, has selected SpryPoint's cloud-native platform to modernize its customer and billing system. Serving over 147,000 members, ...

WOODLAND HILLS, Calif.--(BUSINESS WIRE)--Input 1, a digital billing and payments provider to the insurance industry, is excited to announce that Western Premium Finance, LLC has selected Input 1’s ...

A City of Lawrence utility bill is pictured in a photo illustration. The City of Lawrence is asking residents to use its website for utility payments and transfers as it prepares to upgrade to a new ...

NOTE: Sewerage & Water Board officials have clarified that the actual cost to implement the billing system was closer to $4.8 million, while another roughly $1.7 million was spent on human resources ...

The wellness industry is increasingly choosing Salonist for seamless business management. Discover how Salonist helps salons ...

HOUSTON--(BUSINESS WIRE)--Brookfield Renewable Ireland Limited (“BRIL” or “Brookfield Renewable”) has gone live with PCI’s Enterprise Platform to manage its customer billing requirements in the Irish ...