and improve customer satisfaction. Some 30% of Fortune 500 firms, including Intel, Dell, IBM, and American Express, are already on board, and the numbers are growing all the time.

The supermarket chain tied Costco and Publix for the American Customer Satisfaction Index's rankings for customer satisfaction. Ending Trader Joe's reign as the top grocery store, H-E-B scored a ...

Utilities that understand their attitudes, behaviors and preferences are better able to target performance improvement initiatives that can increase overall customer satisfaction and garner support ...

Ford Credit and Lincoln Automotive Financial Services are No. 1 in customer satisfaction among mass market and premium ...

The J.D. Power U.S. Business Wireless Customer Satisfaction Study SM measures overall satisfaction ... includes the brand level Net Promoter Score® and verbatims, a NPS rank chart and verbatim text ...

A chart showing Overall Customer Satisfaction Index Ranking for the J.D. Power 2024 North America ... [+] Airlines Satisfaction Study. This chart looks at satisfaction by airline in Economy and ...