AT&T has launched a redesigned app with a GenAI assistant, unified service controls, and shopping features for wireless and ...

Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

Recent market analysis shows customer service modernization is now closely tied to AI adoption. AI Bots Become a Core Part of Call Center Software Contact center AI is increasingly integrated directly ...

Simplr, a customer service solution startup, has launched a new app for retailers on Shopify. The software connects brands with a network of Simplr Specialists and adds an AI-powered dashboard to help ...

As more telecom customers manage their accounts digitally, mobile apps and websites have become the primary way to pay bills, ...

AT&T rose after unveiling an AI-powered customer app and outlining broader digital initiatives, drawing attention to how telecom providers are using AI to improve customer engagement and operational ...