BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...

Insurance brand Aflac is piloting generative AI company-wide, including integrating it into its call center. SVP Keith Farley ...

Insurance firms lag in delivering excellent customer experience, but many are recognizing it's time to catch up. People have insurance for their home, life, auto or health, but many of these consumers ...

Services: Insurance Retirement Planning Solutions 1 Vanguard 8.81 Services: Insurance Retirement Planning Solutions 2 USAA 8.73 Services: Insurance Retirement Planning Solutions 3 TIAA 8.59 Services: ...

Mercury joins nationally recognized financial services brands, such as American Express and Capital One in USA Today's ranking. Launched in 2026, the ranking is based on one of the most comprehensive ...

TROY, Mich.--(BUSINESS WIRE)--The median age of first-time home buyers has increased to 33 years, the oldest age on record since the National Association of Realtors began tracking this data in 1981.

Chris Hodges is a Vice President leading JD Power’s Customer Experience Solutions practice. His focus is helping clients drive top-line revenue growth and increase operational efficiencies with ...

The pandemic forced people to rethink how they spend their time, who they spend their time with and what companies they do business with—and that includes their insurance carriers. Insurance ...

Mercury joins nationally recognized financial services brands, such as American Express and Capital One in USA Today's ranking. LOS ANGELES, Feb. 24, 2026 /PRNewswire/ -- Mercury Insurance (NYSE/NYSE ...

The median age of first-time home buyers has increased to 33 years, the oldest age on record since the National Association of Realtors began tracking this data in 1981. What’s that mean for home ...