During the height of the COVID-19 pandemic, almost all contact center agent jobs shifted to a work-from-home model. And now that the pandemic has basically come to an end, many of those jobs have ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

The pandemic might have been the biggest impetus for people taking to remote work in droves, but many people have since realized the numerous benefits of this kind of work. A shorter commute, less ...

We get a lot of questions from readers with two-year associate's degrees who are frustrated because, even though they're ...

Netflix is hiring for remote customer-service job positions that offer a free membership to new hires and pay up to $22 per hour. These were not real job positions for Netflix. Further, any users who ...

Customer support trends reflect the changing ways we work, including the need for remote support. Remote support tools can now be used to address multiple issues, from cybersecurity to CX. These top 4 ...

Earlier this month, Amazon announced plans to hire 3,000 remote workers in 18 states. The job listing for customer service associates, posted on March 4th, indicates that the role pays $15 an hour, ...

We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...