OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

You know how frustrating it is to dial a manufacturer’s support number only to be put on hold and have elevator music piped into your ear. Cisco’s Linksys division is relieving the frustration for ...

We've heard from many of you who have taken Team Clark's advice and cut the cord with your cable company in order to save money by getting your favorite TV shows from the big streaming services. But ...

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. Today’s ...

If you've got a problem with an Amazon.com (AMZN) order and need to reach customer support, you're just the kind of person criminals are eager to speak to. A recent scam targets customers who want to ...

LastPass is warning about an ongoing campaign where scammers are writing reviews for its Chrome extension to promote a fake customer support phone number. However, this phone number is part of a much ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

According to Glassdoor, customer service representatives makes more than 21K per year. If you take that cost and multiply it by a full-time team, you are going to find yourself spending a pretty penny ...