Customer support tools help small businesses manage customer questions and requests more effectively. They allow for faster and more personalized responses, which can improve customer satisfaction.

AT&T is leveraging generative AI and large language models to expand the capabilities of Ask AT&T, its internal AI tool.

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

One of the most significant innovations in this area is the rise of customer service chatbots. These AI-driven tools are ...

tools, to make it simple and easy to collect customer feedback to help provide business insights to improve sales, support, and branding. In recent years the number of tools available in the ...