True resilience isn't just about having great data; it’s about how your systems talk to each other and whether your team is actually empowered to act when things go sideways.

Editor's Note: This article has been updated on March 13, 2024 to include new data and information. The original content was authored by Tom Regan. The more businesses understand their customers — ...

We are a customer-focused industry; an industry that has proven time and time again that we evolve to meet our customers’ changing expectations. Take, for example, the growing demand among our ...

This is a VB Lab Insights article presented by Capital One. AI offers transformative potential, but unlocking its value requires strong data management. AI builds on a solid data foundation that can ...

Nino Letteriello is a data and project management leader, DAMA Award winner, WEF author, UN advisor, MIT lecturer & FIT Academy founder. For all of us who have built our careers in the complex and ...

The Department of Veterans Affairs issued new ethics principles for accessing and handling veterans’ data, it announced Monday. The nine principles are designed to ensure the safe and responsible use ...

Paula Chiocchi is CEO of Outward Media, Inc., a provider of B2BC contacts, with email and digital IDs, that drive business growth. B2B marketers are swimming in data, yet many still struggle to ...