Let’s not pretend. You don’t struggle with “no” because you’re shy. You struggle with it because people around you, co-workers, friends, family, even strangers, have learned to weaponize your ...

We often get asked to do things we don’t want to do, in both our personal and professional lives, yet knowing how to say no in a delicate way can be difficult. The phrases nice people use to politely ...

I like to say that I spend most of my life negotiating—and if you consider your own work and life, you just might feel the same. My career has been full of back-and-forth: I sat across tables ...