Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

In 2016, when Microsoft announced its makeover of its CRM and ERP strategy in the form of Dynamics 365, officials started talking up the Common Data Model (CDM), which was the heart of those ...

Dynamics CRM Online 2013 will come in three pricing tiers, allowing customers to mix and match license types Microsoft is rolling out a more flexible licensing policy for its CRM Online ...

Microsoft announced a major update to its Dynamics 365 product line today, which correlates to the growing amount of data in the enterprise and how to collect and understand that data to produce ...

Microsoft Teams users can now access Dynamics 365 data without the need for licenses for the CRM platform. Microsoft has already moved in recent months to deepen ties between Dynamics 365 and the ...

Improving the quality of your customer experiences requires improving the quality of your Microsoft Dynamics CRM data. To ensure that your CRM is consistently providing high data quality within your ...

Scribe Software, which last year released a cloud service to connect Microsoft Dynamics CRM data with other business applications including Salesforce.com apps, is extending its capabilities to ...