Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

In 2016, when Microsoft announced its makeover of its CRM and ERP strategy in the form of Dynamics 365, officials started talking up the Common Data Model (CDM), which was the heart of those ...

Dynamics CRM Online 2013 will come in three pricing tiers, allowing customers to mix and match license types Microsoft is rolling out a more flexible licensing policy for its CRM Online ...

Microsoft announced a major update to its Dynamics 365 product line today, which correlates to the growing amount of data in the enterprise and how to collect and understand that data to produce ...

Improving the quality of your customer experiences requires improving the quality of your Microsoft Dynamics CRM data. To ensure that your CRM is consistently providing high data quality within your ...

Microsoft has moved to dispel European mistrust of U.S.-operated cloud services by announcing a plan to offer cloud services, including Azure, Office 365 and Dynamics CRM Online, from data centers ...