Teachers and parents alike have voiced concern over whether texting, with its abbreviations, short-cuts, and odd grammar, hurts kids' writing skills. There has been little definitive research on the ...

The new book Writing Professional Emails: The Step-by-Step Guide helps with the art of writing clear, compelling, professional, and actionable email messages. Sold on Amazon, this 324-page book makes ...

Every memo, every letter, every email or proposal you write speaks volumes about you and your organization. That's why it's so important that each correspondence that leaves your desk is crisp, ...

Regardless of your job, rank, or industry, written communication is a skill that can set you apart from your peers. Here’s a three-step framework to help you level up as a writer—whether you’re ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

Teachers and parents alike have voiced concern over whether texting, with its abbreviations, short-cuts, and odd grammar, hurts kids' writing skills. There has been little definitive research on the ...

Creative writing is an excellent way to express yourself and stretch the limits of your imagination. In some cases, it might involve composing an email to a colleague. In other instances, it could ...

While many job ads often make mention of oral and written communication skills, employees and employers alike sometimes neglect the importance of good writing in the workplace. When a worker writes ...

All of us obviously want to help our students become better writers. But are there ways we can “double-dip,” too—in other words, help them improve their writing AND also use writing instruction to ...

There's a lot of advice out there about email marketing—how to write a subject line, how to incorporate images, and virtually any other facet of executing a successful email marketing plan. Let’s ...

Whether you want to be in business, human services, healthcare or any other field, good communication skills can help you succeed. How you interact with others matters, whether that interaction occurs ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...