Q: Microsoft told me that I need a new hard drive for my Windows 7 laptop. Should I buy a new hard drive or a new computer? I don't want Windows 10. Alicia Vidal, West Miami, Fla. A: Buy a new hard ...

Do you ever have to dispose of old computers or return leased PCs at your company? If so, then one of your No. 1 priorities should always be to securely wipe each hard drive to make sure none of your ...

How do I format a hard drive? A computer hard drive stores your files, allowing you to access them at any time. The majority of the time, you want these files to remain stored properly and safely.

QUESTION: In a recent column, you wrote about cleaning off a hard drive with an "erase" program before getting rid of the computer. But I've been told that none of those programs really cleans up the ...

Since I'm home from college for a bit I've been roped into the role of the family tech support guy, but the truth is I'm in over my head on this one: It seems that awhile back one of home computers ...