Periodically, we see a fire department conduct a management process that deserves a standing ovation. An excellent example of this can be found in the Montgomery County, MD, Fire and Rescue Services.

We asked industry experts to share how their companies handle performance management in a way that aligns with their culture. These real-world examples demonstrate how structured communication, ...

Organizational performance management is the process of making sure that your company resources are being properly used in pursuit of company goals. The concept of performance management is commonly ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Kris Cravey Performance ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

The introduction of new human resources (HR) technology, combined with an evolved understanding of employee performance, has brought on a new wave of performance management for organizations across ...

A performance management system is one of many types of employee evaluation methods. It does this by setting performance-based criteria for evaluating worker productivity and contributions. This ...

We’ve known for a long time the best ideas in government performance don’t always start in Washington. They come from state capitols, city halls and county offices, places where leaders are solving ...

Just how stressful are typical performance reviews? In one large study, about a third of workers said a review led them to feel anger or resentment at their manager or to look at other jobs. One in ...

Washington, D.C.’s 911/311 call center. Analysis of 911 calls through the district’s performance management system resulted in the use of nurses to divert some health crisis calls away from emergency ...

Knowing what your employees can and cannot do is an essential part of running an efficient workplace. While watching them perform on a daily basis gives you some insight, it doesn’t always tell the ...

The Office of Personnel Management has just issued detailed new requirements for agency performance management systems, and while I will take issue with some of the details on technical and policy ...