WAKE FOREST, N.C. (WTVD) -- Home warranty woes left one Wake Forest family in the cold. After months of no relief, this family reached out to Troubleshooter Diane Wilson for help. "It's been hard.

Your furnace's job is keeping you warm. Get to know the parts of a furnace so it will do that job better and last a lot longer.

Experts recommend turning on your furnace before freezing temperatures arrive to check for issues and help prevent major problems during winter. Signs your furnace may need replacement include being ...

TOLEDO, Ohio (WTVG) - People are likely cranking up the heat at home amid cold winter weather. But what happens when you have no heat in your apartment? 13 Action News spoke to several renters in ...

It was late November during the first winter that Pickett lived with his girlfriend in their rental home in East Price Hill. The heat was set at 65 degrees, and he heard the furnace running, but it ...

Summer heat extended into the fall in Ohio, but the Buckeye State's first snow is approaching, and weather forecasters are predicting lake-effect snow. If you're still holding out against turning on ...