The Indiana Help Desk is designed to help Indiana residents find answers to legal questions about housing issues such as rent ...

When it comes to managing IT needs, understanding the difference between IT support and IT helpdesk services is crucial. Both ...

The short response to this survey is that traditional IT service desks will become “extinct” in a few years. Almost ...

The Help Desk not only solves tech issues quickly but also gives students in the Career and Technical Education (CTE) program ...

Help desk software makes managing this workflow easy and boosts your support team’s productivity. What are the types of help desk software, and what should I consider when choosing the best one?

Whether using deepfakes or simply making a phone call, cybercriminals have increasingly put service desks in their crosshairs ...

Feeling stiff from sitting all day? These 10 desk-friendly gadgets help you stay active, reduce aches, and add comfort to ...

The rising flood of trouble tickets is straining help desk operations. Yet many still rely on phone calls, outdated knowledge bases, and manual processes. Unsurprisingly, this is leading to staff ...

NEW YORK, Oct. 23, 2024 (GLOBE NEWSWIRE) -- Connecteam, a leader in workforce management, has launched the first-ever Help Desk -built specifically to support deskless employees, those who aren’ ...

Fixify’s total outside capital now stands at $32 million. Assembling a help desk team that can field technical support questions from a company’s employees is a costly and time-consuming endeavor.