Get your taxes done well before the deadline with the help of tax software. Amazon is offering 30% off Turbotax.

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...

Artificial intelligence is now part of modern software development. The tools available to engineers today are enabling new ...

There’s an image many have of software developers—they sit in a dark room and code endlessly. But unfortunately, more often than not, developers don’t have the leeway to code in an efficient, ...

Heating, ventilation, and air conditioning companies operate in a fast-moving service environment where timing, coordination, ...

Software engineering is among the many fields being changed with the fast progress in large language models (LLMs). In a few years, LLMs have evolved from advanced code autocomplete tools to AI agents ...

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

Creating corporate training videos for software is a time-consuming ordeal, especially if you’re an organization with a lot of software licenses. Training videos can help get employees up to speed, ...

Erin Cunningham is a writer and editor based in Maryland with experience writing about state and local government, education, technology and more. Looking for more competitive advantages against ...

The rate of technological advancement is increasing faster than ever before. Although the demands for meeting aggressive time-to-market requirements and innovating at warp speed are not new, they are ...