Spoke, a startup that wants to simplify the way companies add and process help desk tickets using artificial intelligence underpinnings, announced it has enhanced its AI engine to allow for more ...

The Best Help Desk Software Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able ...

HARRISBURG, Pa. — Harrisburg's Bureau of Police Parking Enforcement Division will be switching to a new ticketing system in June, which will help modernize payments and make it easier to avoid ...