Bias is keeping businesses from getting the best out of their workforce, but there are tangible solutions to combat performance management bias and foster greater equity in the workplace. “How is ...

A conversation with Harvard’s Heidi Gardner about incentivizing collaboration and long-term customer value. But Heidi Gardner, distinguished fellow at Harvard Law School, says performance management ...

I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

Five elements can move you beyond episodic success. by Paul Blase and Paul Leinwand Delivering sustained growth is one of the hardest things a company can do. A brilliant idea or product innovation ...

We’ve known for a long time the best ideas in government performance don’t always start in Washington. They come from state capitols, city halls and county offices, places where leaders are solving ...

This orientation contrasts with performance management's need to reward individual initiatives, creativity, authority of knowledge, and proven expertise, while rewarding officers based on evidence of ...