Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

As the saying goes, you don’t know what you don’t know. In a marketing, advertising or public relations agency, there are so many different departments, teams and “moving parts” that new and ...

There are times when you feel like you're drowning in a sea of information and struggling to connect the dots between ideas, projects, and those random sparks of inspiration. I tried various ...