Get ready to pivot Actually, I totally whiffed the conversation in that surf bar, just last week. Four of us were talking about New York neighborhoods, and how each one has gentrified. We’d ...

Pick a quiet time It can be difficult to start a tough conversation. Choosing a private area to talk, finding a time that works for both participants, explaining why you want to have this conversation ...

How the 10-Second Rule Can Dramatically Change Your Conversations and Make You a Better Leader Those 10 seconds can make all the difference.