When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

As a good PC user, I run security software in Windows to protect my computer from malware that may pop up as I go about my ...

We live in a time where we hop between devices throughout the day, going from one screen to the next. The speed of innovation ...

If your PC turns on and the fans spin up, but nothing is displayed on the screen, there's a problem that needs fixing. It might be one of the more common ones and be relatively easy to fix, or it may ...

Does Windows 11 have compatibility issues? There are known Windows 11 problems and issues. Including incompatibility issues with specific versions of drivers for Intel Smart Sound Technology (Intel ...

I have a user who's machine is not pingable on our network, using computer hostname or associated IP. However, in troubleshooting this, I see that the IP the machine actually has does not resolve to ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.