When personalization works, it feels seamless. But when it misses—like receiving offers for products you’ve already bought or irrelevant recommendations—it creates a disconnect. Personalization is ...
Forbes contributors publish independent expert analyses and insights. Catherine Erdly is a UK-based small business retail expert. From changing the way customers search for products to sparking ...
The 23rd edition of RFID Journal LIVE! 2025 is beginning to take shape and one of the focuses this year is new and groundbreaking retail use cases. The world’s largest conference and exhibition ...
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