One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Knowing how to harness the right AI tools for your particular role can be a big professional boon, but only if you do so carefully.

Every time I get a press release about AI agents, I get a slightly queasy feeling. It is not quite as bad as that dizzy feeling I get every time someone insists on pitching me about vibe coding, nor ...

Salesforce moves agentic AI deeper into marketing, aiming to turn website engagement into autonomous pipeline generation.

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a ...

Google vs. ChatGPT for AI shopping help; how Disney’s OpenAI deal helps brand marketing; holiday AI fails from McDonald’s and ...

Is Salesforce going to be renamed as Agentforce? Salesforce CEO Marc Benioff has rebranded many products under the Agentforce ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration ...