I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...

NEW YORK, NY - SEPTEMBER 23, 2017: A vintage rotary dial telephone for sale at a flea market in the Chelsea district of New York City. (Photo by Robert Alexander/Getty Images) If you’ve been watching ...

In today’s CEO Daily: Diane Brady talks to Workday CEO Carl Eschenbach about fear of AI in the workplace. The big story: CEOs are secretly angry at the Trump administration. The markets: Broadly up.

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...

If you are a fan of board games, you can hand over all the game instructions to the AI and ask the chatbot questions such as: "Where can I place tiles in Qwirkle?" We have tested how well this works ...

The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently whether it's ready or not, too. The system has been struggling to handle ...