As consumers, we want and expect the information we’re looking for to be presented in a way that’s easy to read and understand. In an industry as data-heavy as healthcare, that type of clarity is even ...

Fintech is transforming how we manage, move, and grow money. It’s rewriting the rules of access, inclusion, and innova ...

COVID-19 was a watershed moment for digital health. With telehealth volume peaking at 78 times the pre-pandemic rate, investor interest surged, signaling the effectiveness of digital tools and the ...

“It’s more important than ever, when we’re looking at generative AI, to make sure that we are designing it and building those systems with humans in mind. We like to use the term ‘artificial ...

“Everyone notices bad design, we maybe just don’t know to label it as such,” says Daniela Jorge, chief design officer at Capital One. “But we get frustrated when something doesn’t work the way that it ...

The AI landscape continues to evolve at a rapid pace, reflecting the accelerating speed of innovation across sectors. The potential integration of OpenAI’s models into Google’s Chrome browser is an ...

LMI planned to be active in 2024 on the acquisition front and has made its first move on that leg of the company's strategy to be a more formidable player in digital transformation. By purchasing JJR ...

Organizations are making profound values choices but by default, not by design. We currently optimize for measurable metrics ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

This article is part of a VB Lab Insights series paid for by Capital One. Within any organization, various business functions vie for a seat at the elusive, and sometimes mysterious, “table.” It can ...

Aligning artificial intelligence with patient needs, trial workflows, and employee experience enables adoption, builds trust, and ensures AI delivers measurable impact across clinical operations.