One common challenge I have observed during ITIL service catalog implementations pertains to the handling of out-of-band requests. That is, how should one manage a request for a service that is not in ...
SAN MATEO, Calif.--(BUSINESS WIRE)--newScale ® Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced that its contributions of Service ...
7:00 am - 8:00 a.m. Pacific Time in the United States Since the launch of ITIL V3 some 5 years ago, the Service Catalog has emerged as a high-value win for both the business and the IT organization.
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