Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

On a regular basis, companies board on transformation initiatives that help them in improving the performance of operations, helping to meet industry obligations, address regulatory or key performance ...

Cloud computing dates to the mid-1990s – so why is this relatively old concept still such a hot topic? Haven’t we figured it all out by now? And isn’t the benefit of today’s SaaS cloud environments ...

Managing change during a major technology implementation requires a clear vision, strong communication, thoughtful process ...

Information technology is essential because it involves storing, retrieving, transmitting and manipulating information or data. Today, most world operations have transferred into digital because of ...

Due to the complex and interconnected nature of the IT environment, even simple changes, if they fail, can seriously affect organizations. And with business increasingly dependent on IT, the failures ...

This is exactly why I recently outlined why “organizational lag” is every company’s biggest competitive threat. We hear the mantras: The only constant is change. People don’t resist change, they ...

Clear and concise—what’s the change and how are we going to accomplish it? The first step to winning advocates and effectively implementing change is to develop a clear and meaningful message that ...

Prosci Inc. recently asked over 600 practitioners what they would do differently on their next change management project. “Start the process sooner" was one of the top answers. Respondents also said ...

FrontRange Solutions – When it comes to times of change; whether new business, mergers & acquisitions or downsizing, maintaining customer focused Service Management can be a real challenge. Typically ...

I'm going to go out on a limb here and say that you probably thought I was just tossing out a controversial idea when I wrote Why Change Management Fails. Au contraire. I'm methodically building a ...