IT assets are software, hardware or cloud resources that help businesses run their operations. Managing these assets efficiently is crucial for optimizing productivity, reducing costs and ensuring ...

Effective IT asset management (ITAM) is crucial for organizations striving to optimize resources, maintain compliance, and reduce costs. The right IT asset management software can automate processes, ...

Freshworks is launching new incident response management software that will take the company more into the IT operations management market as it aims to expand its total addressable market and poke ...

With the rise of cloud services and virtualized networks that require swift and complex provisioning, IT process automation is key to helping IT teams deliver services with improved security, ...

Professional Services Automation packages, abbreviated to PSA, give managed service providers all the systems they need to run their businesses. We list the best PSAs. Professional Services Automation ...

Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...

Discover how MIS supports management decisions by organizing data, while IT focuses on technology infrastructure. Learn their ...

Jack Nichols is the CTO for federal and senior manager of technical resources for CDW•G. He supports all federal civilian and defense department agencies, and meets regularly with agency technology ...

Managing IT systems can be a headache, but the right software makes it a breeze! In 2025, IT management tools will be more innovative, faster, and more efficient than ever. These tools do it all, from ...

SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The ...