Keyboard problems (keys not recognized) We previously reported on an issue where (for a small number of users) the MacBook Pro's shift key is unresponsive. In most cases, users experiencing this ...

Caps Lock problems Some users are reporting instability to use Caps Lock after this keyboard firmware update. MacFixIt reader Jon Harris writes: "I've just installed the update and now Caps Lock doesn ...

Apple has escalated its response to complaints about stuck and non-responsive keys on the butterfly-switch keyboard featured in the MacBook and MacBook Pro. According to an Apple Store staff memo ...

A new petition calls for Apple to recall the MacBook butterfly keyboard, which can fail when a speck of dust gets in the wrong place. The butterfly keyboard in recent MacBooks draws frequent ...