Duolingo has announced the expansion of its Video Call feature to Android devices, allowing users to practice language skills through realistic AI conversations with the character Lily. This feature, ...

LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...

TOLEDO, Ohio — According to the Ohio State Highway Patrol, since the start of 2024, local dispatch locations have received close to 700 calls requiring translation assistance. As the calls continue to ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

The Centers for Medicare and Medicaid Services (CMS) test call season is underway, with prospective beneficiary call centers receiving high-stakes calls from CMS “secret shoppers.” Part of the CMS ...