In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...
Academic libraries are undergoing a critical transformation as they adapt to increasing user expectations and evolving information environments. Recent investigations have highlighted that the quality ...
Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...