For years, smartphone users have suspected that their devices were eavesdropping on their conversations to serve targeted ads. Now, recent revelations suggest these concerns could be justified. A ...

Learn what social listening is, why it matters, and our top tips for getting started with your social listening strategy in this article. Most marketers now understand the value of social media as a ...

Listening is more than just being physically present when another person is talking. Anyone who has deployed a disengaged "mhmm" while their partner asks about dinner or a kid breaks down the ...

Thousands of years ago, our ears were attuned to the subtle sounds of our environment: the rustle of leaves from nearby prey, the growl of an approaching predator, the rumble of a distant storm.

Listening is an intentional behavior. When you listen actively, you are present and focused on what the other person is saying because you want them to feel heard and valued. When your team feels ...

Your ears are constantly picking up sounds around you even when you aren’t actively listening. Selective listening is when you focus your attention on some specific information. It involves ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen ...

Here’s a quick primer on “physical,” “mental,” and “emotional” listening, and how to put them together. You already know that body language can make you a better or worse communicator: When I make eye ...