ROCHESTER — Starting Friday, Aug. 18, Mayo Clinic will begin charging patients for some online conversations with their health care provider. "This change recognizes that the way patients are choosing ...

The patient portal launched in July 2007 at the Mayo Clinic was running smoothly until bedlam broke loose last December. The Medfusion system was on overload due to the software company's rapid growth ...

In the vein of self-checkout at Target or self check-in at the airport, Mayo Clinic will turn on 51 patient check-in kiosks throughout its Rochester campus on Saturday. The stand-alone interactive ...

Rochester, Minn.-based Mayo Clinic developed an online symptoms assessment tool for patients to access through Epic’s patient portal, MyChart. To access the tool, called Ask Mayo Clinic online, ...

Working on the patient portal portion of Stage 2 meaningful use? Officials at Mayo Clinic can offer some valuable insight into their own portal rollout – challenges that have arisen, privacy concerns ...