Employees need to request download access from the Technology Help Desk. At office.com or within a Microsoft Office application, sign in with your Luther email address and Norse Key. If you’re asked, ...

Microsoft customers will soon be able to build their own artificial intelligence (AI) agents that can work on tasks like onboarding new workers or answering help desk questions. Microsoft ...

Getting systems online, working out minor kinks in software, and ensuring workers can access vital tools are just some of the vital things that help desk support does with ease. Microsoft IT ...

agents that can work on tasks like onboarding new workers or answering help desk questions. Microsoft announced in a blog post on Monday that it is launching an “autonomous agent” feature in Copilot, ...